Terms of service

Last updated: April 28, 2026

TERMS OF USE

1. Definitions

1.1. For the purposes of these terms of use (the “Terms of Use”) the following terms have the following meanings:

“App” means our OtO Lawn™ mobile app(s), which is used in conjunction with the Service, for example to establish a user account, configure the OtO™ Sprayer, set an irrigation or fertigation schedule, and/or communicate with us
“Canister” means a bottle or other such container of Solution manufactured by (or on behalf of) us or otherwise authorized for use by us with our Sprayers
“Service” means our service, provided by OtO Inc., which remotely manages lawn and/or garden care through the periodic application of water and/or Solution via our web-connected Sprayer(s)
“Solution” means a concentrated liquid supplement such as a fertilizer, nutrient, herbicide, pesticide, or fragrance applied by the Sprayer
“Sprayer” means the OtO™ device(s) marketed, inter alia, through our Website, which can be remotely controlled via a Wi-Fi connection to irrigate and/or apply Solution(s) to lawns or gardens
“Website” means our website at www.otolawn.com and any other web address that links to these terms and conditions
“us”, “we”, “our” refer to OtO Inc., organized under the laws of Ontario, Canada.

2. Application

2.1. These Terms of Use apply to our Service, our App, and our Website.

2.2. By accessing, using, or registering for our Website, App or Service, you agree to the terms and conditions of these Terms of Use, which may be modified from time to time without notice. Your continued use of the Site or the Services after we post the changes on our website will constitute your acceptance of and agreement with such changes.

3. Conditions for Use of our Service

3.1. When using our Service, you agree to the following conditions:

You will only install our Canisters into our Sprayers.
As our Service meters Solution based on the type of Canister (as indicated by the QR code) and the historical usage thereof, refilling and/or reusing Canisters will likely lead to incorrect or improper application and therefore you agree that you will not re-use empty Canisters in our Sprayers.
You agree that we assume no responsibility or liability resulting from the use of our Service or any of our Solutions, including, but not limited to: (i) any charges or costs for data usage with your Wifi or Internet service provider; (ii) failure to establish a Wifi connection with the Sprayer at any time; (iii) failure to automatedly turn the Sprayer on or off in accordance with a pre-established schedule; (iv) the use and/or cost of water, in any amount, whether intended or non-intended due to failure of the Sprayer, inability to communicate with the Sprayer, or Service programming error; (v) any damage to any lawn, garden or any other real or personal property arising from use of our Sprayer, our Service, or any of our Solutions.

4. Limited Warranty

4.1. Our Sprayer has a specific limited warranty pertaining solely to defects in materials and workmanship. This warranty is in lieu of any other warranty whatsoever whether pursuant to statute or at common law, including, without limitation any warranty of fitness for a particular purpose or merchantability pursuant to the Sale of Goods Act (Ontario) or any analogous legislation.

5. Intentional Interference

5.1. While using our Website, App and/or Service you agree not to engage in conduct that would interfere, overburden, damage, disrupt, or destroy our Website, App and/or Service or the use and enjoyment thereof by other users.

6. Intellectual Property Rights

6.1. Our Sprayer and associated system(s) or process(es) which utilizes the Sprayer are patent pending. All patent rights are reserved by us. By purchasing our Sprayer, you are authorized under our patent rights to use purchased Sprayer(s) (and no other) as intended to be used the within the context of the Service.

6.2. The content of our Website and App, including any texts, trademarks, logos, diagrams, photographs, videos, or other such works of art, are owned by us, or are used with authorization by their respectful owners, and are protected by copyright, trademark, and/or other intellectual or industrial property rights which exist under applicable law. You may download, display or print the content of our Website and App solely for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, or publication of Website or App content, in whole or in part, is strictly prohibited and all other rights in and to any Website or App content is strictly reserved.

7. Unsolicited Ideas

7.1. In the event you post unsolicited ideas and/or materials whether consisting of texts, images, sounds, software, information or otherwise (the "Materials") on this Web Site or send these to OtO Inc. by e-mail or otherwise, we shall be entitled to use, copy and/or commercially exploit such Materials to the fullest extent and free of charge and we shall not be bound by any confidentiality obligation in respect of such Materials.

7.2. You hereby indemnify and hold OtO Inc., its officers, directors, shareholders, and employers, harmless from and against all actions, claims and liabilities, suffered, incurred, or sustained by OtO Inc. as a result of the use and/or exploitation of the Materials infringing the (intellectual property) rights of any third party or otherwise being unlawful towards a third party.

8. Account Registration, Personal Information and Communications with Us

8.1. You may register an account with us for our Service through our App. By registering an account, you acknowledge that we will request and collect your personal information, such as your name, address, email address, telephone number and other related information. You warrant that you will provide us with complete and accurate information about yourself and will keep your account information updated.

8.2. You may purchase Sprayer(s) and/or accessories through our Website. You acknowledge that you may be required to provide your financial information to our third-party payment processor.

8.3. Any personally identifying data and information that you may send to us via our Website or App will be protected in accordance with our Privacy Policy.

8.4. Any other information or material communicated to us through the Internet, by electronic mail, the Website, our App, or otherwise, including any data, questions, comments, suggestions, ideas, photos, or the like, are and will be treated as non-confidential and non-proprietary. Anything you transmit or post may be freely used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Specifically, OtO Inc. is free to use any ideas, concepts, know-how, or techniques contained in any such communication you send to us for any purpose whatsoever, including, but not limited to, developing, manufacturing, advertising and marketing products or services using such information. Any such use is without compensation to those providing the information, nor anyone else.

8.5. By submitting information, you are warranting that you own the material/content submitted, that it is not defamatory, and that our use will not violate any third party’s rights. We are under no obligation to use the information provided.

9. Pricing & Pre-orders

9.1. Our pricing, features and the availability of the Sprayer, Cannister, and Service, can change at any time without notice. Prices indicated are in U.S. dollars and we will indicate to you other applicable shipping charges and taxes prior to your purchase.

9.2. Pre-orders, where applicable, Cannisters and Sprayers may be made available for pre-order via the Website. If you place a pre-order for a Sprayer, we will charge your credit card now for the applicable fee specified on our Website, plus any applicable charges for taxes, and will ship you the Sprayer and Subscription Canisters once available. To cancel a pre-order, email care@otolawn.com with your original order number at least five (5) business days before the order ships from our warehouse.

9.3 Shipping; Risk of Loss; Title

All products purchased through the Website are shipped via third-party carriers. Title to and risk of loss for such products pass to you at the time the products are delivered to the carrier for shipment. Once the carrier has taken possession of the products, delivery is the responsibility of the carrier, and OtO Inc.’s delivery obligations are deemed fulfilled. Any delivery dates or timeframes provided are estimates only and are not guaranteed.

10. Account Termination

10.1. You may terminate your account with us at any time by following the instructions on our App or Website. The termination of your account may be effective immediately and result in the immediate discontinuation of our Service as well as the permanent loss of access to any and all information in your account.

10.2. We may terminate your account and cease providing our Service to you at any time, with or without cause, with or without notice, and, without any obligation, recourse, remuneration or responsibility to you, with such termination being effective immediately. We shall not be held liable and you agree to hold us harmless for any pecuniary or non-pecuniary losses or damages you may incur as a result of the termination of your account and/or loss of Service.

11. Limitation of Liability

11.1. OtO Inc. offers brand Affiliates the opportunity to participate in its Affiliate and Refer-a-Friend Program. We reserve the right to amend or terminate the Program at any time, for any reason. The OtO Affiliate and Refer-a-Friend Program allows individuals (“OtO Affiliates”) to earn approved rewards by referring friends to purchase an OtO Device. To participate, you must agree to these Terms of Use, and register for the Program.

11.2. How to Earn Your Reward. When you sign up to become an OtO Inc. Affiliate, we’ll generate a unique discount link assigned only to you. Post it on social media, your blog or website, or just email it to a few friends. When a friend clicks on it, the link will lead them to the OtO Inc. website where they will receive $25 off their order. When the friend's order ships, after 30 days, (to ensure the friend isn’t going to return the device, plus time for processing and shipping), the Affiliate will receive $25.00. This is sent through an email and can be redeemed through PayPal.

An Affiliate will earn a reward of $25.00 if:

the referred friend clicks on the Affiliate’s discount link, and
the referred friend completes a Qualifying Order within the same browsing session in which they clicked the discount link.

Affiliates must respect the spirit of the Program by only referring real individuals who meet the requirements of these Terms of Use. Affiliates cannot refer themselves. For example, an Affiliate may not participate in the Program using multiple or fake email addresses or identities.

11.3. Qualifying Orders. A Qualifying Order must include an OtO Device and cannot be returned for a refund. If the Device is returned for a refund, the reward payment is forfeited. OtO Inc. reserves the right to cancel a Qualifying Order if placed fraudulently. Each Affiliate is entitled to up to 8 Qualifying Orders.

11.4. Rewards. Rewards are earned for any referred Qualifying Order and are either approved or denied within 30 days of when the Qualifying Order is shipped. $25.00 cash is earned for each approved referral and is processed through email to the Affiliate. It can be redeemed through PayPal.

11.5. Sharing Discount Links. Referrals should only be used for personal and non-commercial purposes to friends who will appreciate receiving these messages. Discount links should not be distributed to recipients who do not have a personal connection to the referrer (such as coupon websites, Reddit, or comparable pages).

12. Subscriptions

12.1. Cancellation. By making a Solution purchase on otolawn.com, you are enrolling in OtO’s subscription plan which provides 1-6 shipments per growing season which are personalized to your geographic location. Your card on file will be charged every two months during the growing season for a total of 1-6 times. The amount of each charge will be based on the number and type of bottles subscribed. You can cancel the Subscription at any time, and you will continue to have access to the Services through the end of your billing period. To cancel, go to the "Manage Your Subscription" page on our Site and follow the instructions for cancellation, or email care@otolawn.com five (5) business days before your next charge date. If you cancel your subscription, your Account will automatically close at the end of your current billing period. Fees are nonrefundable and there are no refunds or credits for partial periods. We reserve the right to change OtO ’s prices without notice. Your continued use of the Service after the price change becomes effective constitutes your agreement to pay the increased price.

13. Disclaimer of Warranties

13.1. WITHOUT PREJUDICE TO ANY DIFFERENT LIMITATIONS OF LIABILITY, ANY USE OF OUR SERVICE, AND ANY INFORMATION THAT YOU FIND ON OUR APP OR OUR WEBSITE IS FURNISHED TO YOU “AS IS”, AND WITHOUT A GUARANTY OF ANY SORT, EXPRESS OR IMPLIED, INCLUDING, AMONG OTHERS, THE IMPLIED WARRANTY OF MERCHANTIBILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE. WE DO NOT REPRESENT OR WARRANT THAT OUR SERVICE WILL CORRESPOND TO YOUR EXPECTATIONS, WILL NOT BE INTERRUPTED, TIMELY, SECURE, OR FREE OF ERROR. WE DO NOT GUARANTEE THAT WE WILL CORRECT OR FIX ANY PROGRAMMING ERROR OR ADJUST ANY FUNCTIONAL BEHAVIOUR PROVIDED BY OUR SERVICE OR OUR SPRAYER. WE DO NOT GUARANTEE THAT OUR SERVICE WILL BE AVAILBLE IN THE FUTURE WITH OR WITHOUT COST OR ADDITIONAL COSTS TO YOU.

13.2. SOME JURISDICTIONS MAY NOT ALLOW CERTAIN LIMITATIONS OF WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

14. Limitation of Liability

14.1. YOU AGREE TO RELEASE US, OUR AFFILIATES, AND REPRESENTATIVES, AS WELL AS OUR DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS FROM ANY AND ALL LIABILITY, INCLUDING ANY DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES OR LOSSES, PECUNIARY OR NON-PECUNIARY, WHETHER KNOWN OR COULD HAVE BEEN KNOWN, THAT MAY ARISE FROM THE USE OF OUR SPRAYER, SERVICE, WEBSITE, OR APP, INCLUDING AS A RESULT OF ANY DISRUPTION OF, OR ARISING FROM, OUR SPRAYER, SOLUTIONS, SERVICE, APP OR WEBSITE, OR ANY FAILURE BY US TO PERFORM OUR DUTIES, WHETHER SUCH DISRUPTION OR FAILURE IS WITHIN OR BEYOND OUR CONTROL.

14.2. YOU ALSO AGREE TO RELEASE US, OUR AFFILIATES, AND REPRESENTATIVES, AS WELL AS OUR DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS FROM ANY CLAIM OF ORDINARY NEGLIGENCE ARISING FROM THE USE OF OUR SPRAYER, SOLUTION, SERVICE, APP OR WEBSITE.

14.3. Additionally, as your financial information is collected and stored by our third-party payment processors, we shall not be liable for any pecuniary or non-pecuniary losses or damages as a result of any misuse, breach, compromise, loss or malicious or illegal use of your financial information by our third-payment processors. Any and all liability for such activity against the third-party payment processor rests with the terms and conditions, and privacy policy of the third-payment processor, to which you are bound.

15. Miscellaneous

15.1. These Terms of Use embody the entire agreement between us concerning the subject matter hereof.

15.2. The fact that we tolerate a violation by you of one of the obligations set out in the Terms of Use, or do not enforce a right available to us under the Terms of Use or under the law shall not be construed as a waiver by us to invoke and enforce our rights.

15.3. In the event that any provision of the Terms of Use is considered to be illegal by law or regulation, existing or future, or by a court ruling, then such provision shall be considered as stricken, all other provisions of the Terms of Use shall remain in full force and effect between us.

15.4. The headings of the provisions of the Terms of Use are for convenience alone and shall not alter or modify the terms and conditions in any manner.

15.5. These Terms of Use are to be governed by and interpreted by the laws of the Province of Ontario, Canada. In the event of any claim arising out of or relating to these Terms of Use, the existence, breach, termination, enforcement, interpretation or validity thereof, or your access to or use of the Service at any time, you agree that the sole and exclusive jurisdiction for such claim shall be brought to the appropriate court of the Province of Ontario no matter where the alleged harm, damage or loss occurred and you hereby waive any right to contest jurisdiction due to inconvenient forum. You agree to submit to the jurisdiction of the courts of the Province of Ontario.

15.6. Furthermore, you agree that you are required to resolve any claim that you may have against us on an individual basis. This will preclude you from bringing any class, collective, or representative action against us, and also preclude you from participating in or recovering relief under any current or future class, collective, consolidated, or representative action brought against us by someone else.

15.7. Your Feedback. The Site and Services are operated by OtO Inc. All feedback, comments, requests for technical support, and other communications relating to the Site should be directed to care@otolawn.com.